How to dispute an LTL reclass

1. Compare the original quote to the final invoice

• Original freight class
• Final billed class
• Difference in base rate and related charges
• Any inspection or reclassification fee

2. Check the BOL and commodity description

Confirm what was declared at shipment: commodity, packaging, weight, dimensions, density and class. A weak or inaccurate description can make a carrier adjustment more difficult to challenge.

3. Ask for the carrier's support

• Inspection record
• Measured dimensions or density
• Weight record if the reclass was tied to a reweigh
• The rule or classification basis used

4. Build a narrow dispute

Identify the exact amount affected, attach the quote/BOL/invoice, include your evidence, and explain precisely why the revised class does not match the shipment facts.

5. Track the credit

A dispute is not finished when it is submitted. Track carrier responses, additional evidence requests, approval, and the final credit or refund.