LTL invoice dispute checklist
A step-by-step document checklist for reviewing an unexpected freight charge.
Use these guides to compare the carrier invoice against shipment records, identify the exact mismatch, and organize the evidence before deciding whether a charge is worth disputing.
A step-by-step document checklist for reviewing an unexpected freight charge.
Compare quoted weight, BOL weight, final billed weight, and the carrier's reweigh support.
Check freight class changes against the shipment description, density, NMFC support, and carrier documentation.
Review liftgate, limited-access, detention, redelivery, and similar accessorial charges against shipment evidence.
Trace the difference between the original quote or rate confirmation and the final carrier invoice.
Check whether the same shipment, invoice, or accessorial appears to have been billed more than once.
Freight Recovery Desk offers a free first review of one recent LTL shipment. No software subscription is required.
Request a free invoice review